Our vacuum works best on multiple types of floors

Yes can, inside the packaging will have the wall mount as well. But if you are searching for vacuum stand, must purchase separately

R10:

• Eco: Around 60 minutes
• Med: Around 27 minutes
• Turbo: Around 8 minutes

R20:

• Eco: Around 90 minutes
• Turbo: Around 7.5 minutes

You can wash the cyclone, pre filter, filter and roller brush. You also need to dry all of the parts under sunlight at least 24 hours and make sure all parts are fully dried before the next use

Wet & Dry Vacuum is a powerful machine that can do vacuum and mop at the same time and able to handle both liquid and solid

Yes you can, by using Suction Mode and make sure your roller brush is fully dried. We recommend you to start clean the carpets first before others

We recommend to use Dreame's detergent because the usage of other brands detergent may corrode or damage your vacuum and causing it to void your warranty

Yes, our detergent is plant based and safe for family, kids and pets

Small bottle detergent inside default set, you need to pour 3 caps into clean water tank
For dark blue detergent, can pour 10ml only into your clean water tank

You may install Dreamehome apps, available in both App Store and Google Play

1. Download Dreamehome apps
2. Press the power switch briefly to power on
3. Press and hold the voice prompt/Wi-Fi button located on the back of the appliance to set up Wi-Fi connection. The Wi-Fi indicator pulses in white, and voice prompt says, "Waiting for the network configuration
4. Open the Dreamehome app and scan the same QR code on the appliance again to add the device. Please follow the prompts to finish the Wi-Fi connection

Yes, the Dreamehome app requires a Wi-Fi connection to function properly. To control your Dreame wet and dry vacuum through the app, both your smartphone and the vacuum need to be connected to the same 2.4 GHz Wi-Fi network

1. Customize Cleaning Modes
2. Adjust Suction Power and Water Volume
3. Monitor Device Status
4. Set Cleaning Schedules
5. Wash & Dry Settings
6. Device Settings
7. Firmware Update

You can wash the filter and roller brush. You also need to dry all of the parts under sunlight at least 24 hours and make sure all parts are fully dried before the next use

You need to wash your dirty water tank each time after use to prevent bad odour

Roller Brush : 6 months
Filter : 3 months

Depending on the usage as well. Lower usage will last the replacements even longer and can use them until it tear

Water Hookup Kit able to automatically fill in clean water tanks and automatically drain the dirty water tanks

You may purchase the Water Hookup Kit and Installation

We are not recommend that since anything happen during the installation such as broken parts and failure, will void your warranty. Furthermore, our installers are knowledgeable and experts, so you don't have to worry

For installation booking, after you receive the item, there'll be a QR code in the parcel/box for u to scan and book your preferred date and time

You may install Dreamehome apps, available in both App Store and Google Play

Yes, the Dreamehome app requires a Wi-Fi connection to function properly. To control your robot vacuum through the app, both your smartphone and the vacuum need to be connected to the same 2.4 GHz Wi-Fi network

You need to wash the used water tanks each time after use

You can wash the dust box and dust box's filter. You also need to dry all of the parts under sunlight at least 24 hours and make sure all parts are fully dried before the next use

Main Brush : 6-12 months
Dust Box's Filter : 3-6 months
Side Brush : 3-6 months
Dust Bag : 2-4 months
Mop Pad : 1-3 months

Subject to consumer's usage, lower usage will last replacements even longer and can use them until tear

Yes, Dreame hair dryers are designed to accommodate various hair types since it offers multiple temperature settings. Furthermore, our hairdryers release 200-300 million negative ions per cubic centimeter, which help neutralize static and smooth hair, contributing to a healthier and shinier appearance

Dreame's Hair Dryer Voltage is 220V - 240V

You can use in countries with rated voltage 220V - 240V only

Yes, Dreame hair dryers are equipped with safety features to prevent overheating. It will automatically turns them off when they get too hot to prevent damage. Make sure the air intake and outlet are clear to allow proper ventilation and cooling

You need to clean the filter regularly by using soft brush or toothbrush to prevent debris building up and ensure smooth air flow