Our stick vacuums work best on carpets and hard floors

You may wipe the vacuum's body using soft dry cloth

You can wash the cyclone, pre filter, filter and roller brush. You also need to dry all of the parts under sunlight at least 24 hours and make sure all parts are fully dried before the next use

HEPA Filter : 4-6 months
Roller Brush : 6 months

Wet & Dry Vacuum is a powerful machine that can do vacuum and mop at the same time and able to handle both liquid and solid

Yes you can, by using Suction Mode and make sure your roller brush is fully dried. We recommend you to start clean the carpets first before others

We recommend to use Dreame's detergent because the usage of other brands detergent may corrode or damage your vacuum and causing it to void your warranty

Yes, our detergent is plant based and safe for family, kids and pets

You may pour 10ml of detergent into your clean water tanks

You can wash the filter and roller brush. You also need to dry all of the parts under sunlight at least 24 hours and make sure all parts are fully dried before the next use

You need to wash your dirty water tank each time after use to prevent bad odour

Roller Brush : 6 months
Filter : 3 months

Water Hookup Kit able to automatically fill in clean water tanks and automatically drain the dirty water tanks

You may purchase the Water Hookup Kit and Installation

We are not recommend that since anything happen during the installation such as broken parts and failure, will void your warranty. Furthermore, our installers are knowledgeable and experts, so you don't have to worry

For installation booking, after you receive the item, there'll be a QR code in the parcel/box for u to scan and book your preferred date and time

You may install Dreamehome apps, available in both App Store and Google Play

You need to wash the used water tanks each time after use

You can wash the dust box and dust box's filter. You also need to dry all of the parts under sunlight at least 24 hours and make sure all parts are fully dried before the next use

Main Brush : 6-12 months
Dust Box's Filter : 3-6 months
Side Brush : 3-6 months
Dust Bag : 2-4 months
Mop Pad : 1-3 months

Dreame's Hair Dryer Voltage is 220V - 240V

You can use in countries with rated voltage 220V - 240V only

You need to clean the filter regularly by using soft brush or toothbrush to prevent debris building up and ensure smooth air flow