Dreame L20 Ultra Robot Vacuum Cleaner
Dreame L20 Ultra Robot Vacuum Cleaner
Dreame L20 Ultra Robot Vacuum Cleaner
Dreame L20 Ultra Robot Vacuum Cleaner
Dreame L20 Ultra Robot Vacuum Cleaner
Dreame L20 Ultra Robot Vacuum Cleaner
Dreame L20 Ultra Robot Vacuum Cleaner
Dreame L20 Ultra Robot Vacuum Cleaner
Dreame L20 Ultra Robot Vacuum Cleaner
Dreame L20 Ultra Robot Vacuum Cleaner
Dreame L20 Ultra Robot Vacuum Cleaner
Dreame L20 Ultra Robot Vacuum Cleaner
Dreame L20 Ultra Robot Vacuum Cleaner
Dreame L20 Ultra Robot Vacuum Cleaner
Dreame L20 Ultra Robot Vacuum Cleaner
Dreame L20 Ultra Robot Vacuum Cleaner

Dreame L20 Ultra Robot Vacuum Cleaner

Sale priceRM3,899.00 MYR Regular priceRM4,499.00 MYR
Save 13%
3 payments of RM1,299.66 MYR with
Style:L20 Ultra Only
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Auto Robot Care and Maintenance

Versatile and Fully Automatic Base Station

Intelligent Edge Cleaning

Get a deeper clean throughout your home with Dreameโ€™s exclusive AI-drivenย MopExtendโ„ข Technologyย and impressiveย DuoScrubโ„ข Mopping System.ย 

Enjoy detailed mopping that leaves floors remarkably well cleaned and makes the whole room shine.

In-Depth Edge Cleaning

MopExtendโ„ขย incorporates a Position Sensitive Detector to recognize edges and corners, allowing the mops to extend and target areas that robots commonly find challenging for a more comprehensive and precise clean.

Experience Ultimate Cleaning with Automatic Robot Care and Maintenance

Achieve a hassle-free cleaning routine with our automated base station that ensures your floors are always fresh and fragrant. Our innovative features include auto-empty, mop washing, water refilling, solution adding, and more, for a truly hands-free cleaning experience.

Hands-Free Emptying for up to 75 Days

Experience the convenience of hassle-free cleaning with revolutionaryย DualBoostโ„ข 2.0ย technology, which allows for easy emptying while effectively preventing clogging.

Say"Bye" to Hair, Dirt & Dust

Theย Vormaxโ„ขย Suction System, with its impressive 7,000Pa suction power, ensures exceptional performance for vacuuming. The rubber brush can be easily lifted, making it convenient for detangling hair. Additionally, the advanced ultrasonic carpet recognition and mop-removal technology contribute to the superior cleaning of carpets and rugs.

Our Most Advanced, Powerful Vacuuming System Ever

Dreame's advancedย Vormaxโ„ขย Suction System and innovative customized carpet cleaning enhance the efficiency of vacuuming by effectively removing hair, dirt, dust, and other debris from rugs, carpets, and hard floors.

Carpet?ย Just Clean...

Utilize advanced ultrasonic technology which allows the L20 Ultra to accurately detect carpeted areas. When necessary, the device will return to the base station to detach its mops and ensure that carpets remain dry and clean. Additionally, the intelligent suction boost feature of the L20 Ultra provides a deep clean by effectively extracting embedded dust and debris from carpets.

3 Carpet Cleaning Methods

Mop Removal, Mop Raising, Carpet Avoidance

More Insight and Intelligence

Pathfinderโ„ข Smart Navigation, AI Action, and theย 3D Structured Lightย Obstacle Avoidance Systemย combine to learn you home,ย identify 55 different types of obstacles, and plan how to clean more effectively.

AI Action

Understand Your Home

Withย AI Actionย and theย 3D Structured Light Obstacle Avoidance System, L20 Ultra moves with impressive smoothness, effortlessly avoiding obstacles. With a built-in LED, your robot identifies obstacles and cleans efficiently in dim spaces and dark rooms.

Understand Your Home

With AI Action and the 3D Structured Light Obstacle Avoidance System, L20 Ultra moves with impressive smoothness, effortlessly avoiding obstacles. With a built-in LED, your robot identifies obstacles and cleans efficiently in dim spaces and dark rooms.

Pathfinderโ„ข Smart Navigation

Learns Your Home

Utilize the advancedย Pathfinderโ„ขSmart Navigationย technology to efficiently map and plan accurate cleaning paths. This ensures that your robot cleans in orderly rows or swiftly navigates to targeted areas for focused cleaning.

ย CleanGeniusโ„ข

Optimized Cleaning Strategy

It provides expert recommendations on the most efficient cleaning strategies. Whether it's suggesting the ideal mode - daily or ultimate - or offering detailed cleaning reports, the L20 Ultra ensures that every aspect of your cleanup is streamlined and informative.

30% Faster Charging and a High Capacity Battery

Dreameโ€™s advanced technology boosts charging speed tremendously for the largeย 6,400mAh batteryย to ensure your robot is quickly ready for the next cleaning session.

What's Inside the Box?

Base Station x 1

Robot x 1

Base Station Ramp Extension Plate x 1

Dust Collection Bag x2 (replacement)

Quick Start Guide x 1

User Manual x 1

Mop Pad Holder x 2

Mop Pad x 2

Power Cord x 1

Side Brush x 1

Cleaning Tool x 1

Multi-Surface Floor Cleaner x1

๐Ÿ—๏ธ ๐Ÿ•,๐ŸŽ๐ŸŽ๐ŸŽ๐๐š ๐’๐ฎ๐œ๐ญ๐ข๐จ๐ง ๐๐จ๐ฐ๐ž๐ซ - ๐‡๐ข๐ ๐ก๐ž๐ฌ๐ญ ๐’๐ฎ๐œ๐ญ๐ข๐จ๐ง ๐ข๐ง ๐ˆ๐ง๐๐ฎ๐ฌ๐ญ๐ซ๐ฒ

L20 Ultra delivers a powerful 7000Pa suction, lifting a rubber roller brush for hair-free cleaning. It adapts to different floors, adjusting suction to uncover hidden dust and particles.

ย ๐Ÿ—๏ธ ๐Œ๐จ๐ฉ๐„๐ฑ๐ญ๐ž๐ง๐โ„ข ๐“๐ž๐œ๐ก๐ง๐จ๐ฅ๐จ๐ ๐ฒ - ๐…๐ˆ๐‘๐’๐“ ๐ข๐ง ๐ˆ๐ง๐๐ฎ๐ฌ๐ญ๐ซ๐ฒ

L20 Ultra features a unique bionic robotic arm that mimics hand mopping. It extends in corners, eliminating manual edge repairs. Wipe, a pioneering patented technology, ensures thorough corner cleaning, leaving no dead spots.

ย ๐Ÿ—๏ธ ๐€๐ฎ๐ญ๐จ ๐Œ๐จ๐ฉ๐ฌ ๐‘๐ž๐ฆ๐จ๐ฏ๐š๐ฅ - ๐…๐ˆ๐‘๐’๐“ ๐ข๐ง ๐ˆ๐ง๐๐ฎ๐ฌ๐ญ๐ซ๐ฒ

L20 Ultra will auto-remove its mop pads at its base station before vacuuming thick carpets to prevent wetting or dirtying the carpet.

ย ๐Ÿ—๏ธ ๐‚๐ฅ๐ž๐š๐ง๐†๐ž๐ง๐ข๐ฎ๐ฌโ„ข - ๐ƒ๐ข๐ซ๐ญ ๐ƒ๐ž๐ญ๐ž๐œ๐ญ๐ข๐จ๐ง ๐“๐ž๐œ๐ก๐ง๐จ๐ฅ๐จ๐ ๐ฒ

With an optical dirt detection system, our mop gauges dirt level after each wash. For heavily soiled mops, it auto re-washes, for double the cleaning power. AI recognizes rooms, furniture, floors, and habits, crafting optimal cleaning plans based on dirty maps.

ย ๐Ÿ—๏ธ ๐Ÿ‘๐ƒ ๐’๐ญ๐ซ๐ฎ๐œ๐ญ๐ฎ๐ซ๐ž๐ ๐‹๐ข๐ ๐ก๐ญ + ๐€๐ˆ ๐‚๐š๐ฆ๐ž๐ซ๐š + ๐€๐ฎ๐ญ๐จ ๐‹๐„๐ƒ ๐‹๐ข๐ ๐ก๐ญ ๐ˆ๐ฅ๐ฅ๐ฎ๐ฆ๐ข๐ง๐š๐ญ๐ข๐จ๐ง

The AI Action lens identifies over 55 obstacle types, displaying them on the App map for accurate avoidance. Click icons to view obstacle photos, aiding subsequent movement and thorough cleaning on each floor. Auto LED light ensures seamless navigation, even in the dark.

ย ๐Ÿ—๏ธ ๐Ÿ๐ŸŽ.๐Ÿ“๐ฆ๐ฆ ๐Œ๐จ๐ฉ-๐‘๐š๐ข๐ฌ๐ข๐ง๐  & ๐‹๐ˆ๐Ÿ๐ญ๐š๐›๐ฅ๐ž ๐‘๐ฎ๐›๐›๐ž๐ซ ๐๐ซ๐ฎ๐ฌ๐ก - ๐‡๐ข๐ ๐ก๐ž๐ฌ๐ญ ๐Œ๐จ๐ฉ ๐‘๐š๐ข๐ฌ๐ข๐ง๐  ๐ข๐ง ๐ˆ๐ง๐๐ฎ๐ฌ๐ญ๐ซ๐ฒ

L20 Ultra's advanced mopping system includes an intelligent 10.5mm mop lift to avoid wetting carpets and brushes when detecting short-haired carpets.

ย ๐Ÿ—๏ธ ๐€๐ฎ๐ญ๐จ ๐–๐š๐ญ๐ž๐ซ ๐‘๐ž๐Ÿ๐ข๐ฅ๐ฅ & ๐ƒ๐ซ๐š๐ข๐ง - ๐–๐š๐ญ๐ž๐ซ ๐Š๐ข๐ญ (๐Ž๐ฉ๐ญ๐ข๐จ๐ง๐š๐ฅ)

It can be installed with a water and sewage module, which can automatically change clean water and pour sewage. No need to manually empty or refill your heavy water tanks anymore!

ย ๐Ÿ—๏ธ ๐‘๐ž๐ฆ๐จ๐ญ๐ž ๐•๐ข๐๐ž๐จ ๐‚๐š๐ฆ๐ž๐ซ๐š + ๐‚๐จ๐ง๐ญ๐ซ๐จ๐ฅ - (๐“๐”๐• ๐๐ซ๐ข๐ฏ๐š๐œ๐ฒ ๐’๐ž๐œ๐ฎ๐ซ๐ข๐ญ๐ฒ ๐‚๐ž๐ซ๐ญ๐ข๐Ÿ๐ข๐œ๐š๐ญ๐ข๐จ๐ง)

Upgraded with remote images, two-way calls, and tracking capabilities, the interactive housekeeper now follows your movements and lets you connect with loved ones and pets from afar, capturing cherished moments.

ย ๐Ÿ—๏ธ ๐Œ๐ฎ๐ฅ๐ญ๐ข-๐…๐ฎ๐ง๐œ๐ญ๐ข๐จ๐ง๐š๐ฅ ๐๐š๐ฌ๐ž ๐’๐ญ๐š๐ญ๐ข๐จ๐ง - ๐”๐ฅ๐ญ๐ข๐ฆ๐š๐ญ๐ž ๐‡๐š๐ง๐๐ฌ-๐…๐ซ๐ž๐ž

L20 Ultra has auto refill detergent, dust collection, water refill & drain, and mop hot air drying. Enjoy fully automated care and maintenance for your robot!

ย ๐Ÿ—๏ธ ไธš็•Œๆœ€ๅผบ7,000PAๅคงๅธๅŠ›

ๆ‹ฅๆœ‰ไธš็•Œๆœ€ๅคง็š„7000PaๅธๅŠ›๏ผŒๆญ่ฝฝ้˜ฒ็ผ ็ป•ๆฉก่ƒถๆปšๅˆท๏ผŒ็กฎไฟๅคดๅ‘ใ€ๆฑกๅžขใ€็ฐๅฐ˜๏ผŒ็”š่‡ณๅพฎๅฐ็ขŽ็‰‡ๆ— ๅค„ๅฏ่บฒใ€‚ๅŒๆ—ถ๏ผŒL20 Ultraๅฏไปฅๆฃ€ๆต‹ๅœฐๆฏฏๅ’ŒไธๅŒๆ่ดจ็š„ๅœฐๆฟ๏ผŒ่‡ชๅŠจ่ฐƒๆ•ดๅธๅŠ›๏ผŒๆทฑๅ…ฅ้—ด้š™๏ผŒ่ฎฉๅ„็ฑป็ฐๅฐ˜ๅ’Œ้ข—็ฒ’ๆ— ๆ‰€้ๅฝขใ€‚

ย ๐Ÿ—๏ธ้ฆ–ๅˆ›โ€œ็”ฉโ€ๅ‡บๅŽป็š„ๆŠนๅธƒ๏ผŒๅธฎไฝ ๅฎž็Žฐ่ถ…่ดด่พนๆธ…ๆด

ไธ“ๅˆฉๆœบๆขฐๆ‰‹่‡‚ใ€Œไผธๆ‰‹ใ€ๆ‹–ๅœฐ๏ผŒ้€š่ฟ‡ๅพทๅ›ฝTUVๅฎถๅฑ…ๆ™บ่ƒฝ่ฎค่ฏใ€‚L20 Ultraๆญ่ฝฝ็‹ฌๅฎถๅˆ›ๆ–ฐไปฟ็”Ÿๆœบๆขฐๆ‰‹่‡‚๏ผŒๆจกไปฟไบบๅทฅๆ“ฆๅœฐไน ๆƒฏ๏ผŒ้‡ๅˆฐ่พน่ง’่‡ชๅŠจไผธๅฑ•๏ผŒๅ…ๅŽปๆ‰‹ๅŠจ่พน็ผ˜่กฅๆ“ฆ๏ผŒไฝœไธบๅ…จ็ƒ้ฆ–ๅˆ›ไธ“ๅˆฉๅผ•้ข†ๆ‰ซๆ‹–้ข†ๅŸŸๆ–ฐ็ง‘ๆŠ€๏ผŒใ€Œไผธๆ‰‹ใ€ๆ“ฆๅ‡€่พน่ง’๏ผŒ็กฎไฟๆ— ๆญป่ง’ๆธ…ๆดใ€‚

ย ๐Ÿ—๏ธ้ฆ–ๅˆ›ๆ‹–ๅธƒ่‡ชๅŠจๆ‹†ๅธ๏ผŒ้ฟๅ…ๅผ„ๆนฟๅœฐๆฏฏ

็ฌฌไธ€ไธชๆ‰ซๆ‹–ๆœบๅ™จไบบไผš่‡ชๅŠจๆ‹†ๅธๆŠนๅธƒๅœจๅŸบ็ซ™๏ผŒๅนถๅธฎไฝ ๆธ…็†ๅœฐๆฏฏ๏ผŒไปฅ้ฟๅ…ๅผ„ๆนฟๅ’Œๅกๅˆฐๅœฐๆฏฏใ€‚

ย ๐Ÿ—๏ธAIๆ™บ่ƒฝๆ‰˜็ฎก๏ผŒ่‡ชๅŠจๆฃ€ๆต‹ๆ˜ฏๅฆ้œ€่ฆ็ฌฌไบŒๆฌกๆธ…ๆด—ๅœฐๆฟ/ๆŠนๅธƒ

AIๆ™บ่ƒฝ่ƒฝ่ฏ†ๆŠนๅธƒ็š„่‚ฎ่„็จ‹ๅบฆ๏ผŒๅฆ‚ๆžœ้žๅธธ่‚ฎ่„๏ผŒไผš่‡ชๅŠจๆธ…ๆด—ๆŠนๅธƒๅนถๅ†ไบŒๆฌกๆธ…ๆด้‡ๆฑกๅœฐๆฟ๏ผAIๆ™บ่ƒฝไนŸไผš่ฏ†ๅˆซๆˆฟ้—ดใ€ๅฎถๅ…ทๅ’Œๅœฐๆฟๆ่ดจ๏ผŒ็ป“ๅˆไฝฟ็”จไน ๆƒฏๅ’Œ่„ๆฑกๅœฐๅ›พ๏ผŒ่‡ชๅŠจๅˆถๅฎšๆœ€ไฝณๆธ…ๆ‰ซๆ–นๆกˆใ€‚AIๆˆ้•ฟๅผ•ๆ“Žไธๆ–ญๅญฆไน ๅคๆ‚็š„ๅฎถๅบญ็Žฏๅขƒ๏ผŒไฝฟ็”จ่ถŠๅคš่ถŠๆ™บ่ƒฝๅ“ฆ๏ผ

ย ๐Ÿ—๏ธ3Dๅฟซ้€Ÿๆž„ๅ›พๆญ้…ๆœ€ๅ…ˆ่ฟ›็š„AI Action๏ผŒๅ†ๆญ้…็‹ฌๅฎถ็š„LED็ฏ๏ผๅฐฑ็ฎ—ๅ†้ป‘็š„ๆˆฟ้—ดไนŸ่ƒฝ่ฏ†ๅˆซ้šœ็ข็‰ฉ

AI Action่ง†่ง‰้ฟ้šœ่ƒฝ็ฒพๅ‡†้ฟ้šœ๏ผŒ่ฏ†ๅˆซ55็ง้šœ็ข็‰ฉ๏ผŒ Appๅœฐๅ›พๆ˜พ็คบ้šœ็ข็‰ฉ็ฑปๅž‹๏ผŒ็‚นๅ‡ปๅ›พๆ ‡ๆŸฅ็œ‹็…ง็‰‡๏ผŒ็กฎไฟๅœฐๆฟๅ…จ้ขๆธ…ๆดใ€‚ๅŒ็บฟLEDๅคœ่ง†่กฅๅ…‰่ฐƒ่Š‚ไบฎๅบฆ๏ผŒๅ…‰็บฟไธ่ถณๆ—ถไนŸๅฏไปฅ่ฏ†ๅˆซๅ•ฆ๏ผๆ— ่ฎบๆ˜ฏๆš—ๅฎคใ€ๅบŠๅบ•่ฟ˜ๆ˜ฏๆ— ไบบๅฎถไธญ๏ผŒ็ฐๅฐ˜ๆ— ๆ‰€้ๅฝข๏ผ

๐Ÿ—๏ธ้ฆ–ๅˆ›10.5mmๆŠนๅธƒๆŠฌๅ‡

้‡่งๅœฐๆฏฏ่‡ชๅŠจๆŠฌ่ตทๆŠนๅธƒๅ’Œ้˜ฒ็ผ ็ป•ๆฉก่ƒถๆปšๅˆท๏ผŒ้ฟๅ…ๅผ„ๆนฟ/ไบŒๆฌกๆฑกๆŸ“ๅœฐๆฏฏ๏ผŒๆŠฌ่ตท้ซ˜ๅบฆ้ซ˜่พพ10.5mm๏ผไธบไธš็•Œๆœ€้ซ˜ใ€‚

๐Ÿ—๏ธๅฏๆญ้…่‡ชๅŠจไธŠไธ‹ๆฐด

ๅฏๅŠ ้…่‡ชๅŠจไธŠไธ‹ๆฐดๆจก็ป„๏ผŒๅฎŒๅ…จไธ็”จๅ†่‡ชๅทฑๅŠ ๆฐดๅ’Œๅ€’ๆฑกๆฐดๅ•ฆ๏ผๅฏ่”็ณปๆˆ‘ไปฌ๏ผŒๆˆ‘ไปฌๆœ‰ไธ“ไบบๅฏไปฅๅ…่ดนไธŠ้—จๅธฎไฝ ๅฎ‰่ฃ…ๅ“ฆ๏ผย 

๐Ÿ—๏ธ็‹ฌๅฎถๅฏ่ฏญ้Ÿณ่ง†้ข‘๏ผŒ่ฟ˜่ƒฝๅ†ๆ‰‹ๆœบๆŽงๅˆถ็š„ๆ‰ซๆ‹–ๆœบๅ™จไบบ

ๅ…จๆ–ฐๅ‡็บงๅŒๅ‘ไบ’ๅŠจๅฝฑๅƒ็ฎกๅฎถ๏ผŒๆ‰ซๅœฐๆœบๅ’Œๆ‰‹ๆœบๅฏๅŒๅ‘้€š่ฏใ€‚่ฟœ็จ‹ๅฏ้€—ๅผ„ๅญฉๅญใ€ๅฎ ็‰ฉ๏ผŒไธ้”™่ฟ‡ๆˆ้•ฟ็žฌ้—ดใ€‚ๆ–ฐๅขžไบบๅฝข่ทŸ้š๏ผŒๆ— ่ฎบ่ตฐๅˆฐๅ“ช้ƒฝ่ƒฝๆ‰ซๅˆฐๅ“ช๏ผ

๐Ÿ—๏ธๅ…จ่‡ชๅŠจๅŸบ็ซ™

็œŸ่งฃๆ”พๅŒๆ‰‹็š„ๅŸบ็ซ™๏ผ่‡ชๅŠจๅŠ ๆธ…ๆดๆถฒ๏ผŒ่‡ชๅŠจ้›†็ฐๅฐ˜๏ผŒ่‡ชๅŠจๅŠ ๆฐด๏ผŒ่‡ชๅŠจๅ€’ๆฑกๆฐด๏ผŒ่‡ชๅŠจๆด—ๆŠนๅธƒ๏ผŒ่‡ชๅŠจ็ƒ˜ๅนฒๆŠนๅธƒ๏ผŒ่‡ชๅŠจไฟๅ…ปๅ’Œ็ปดๆŠคๅŠŸ่ƒฝใ€‚

๐Ÿ›Ž๏ธ SPECIFICATIONSย 

Exclusive Features:

๐Ÿ—๏ธ Strongest 7,000Pa Suction

๐Ÿ—๏ธ MopExtendโ„ข

๐Ÿ—๏ธ Auto Mops Removal

๐Ÿ—๏ธ CleanGeniusโ„ข

๐Ÿ—๏ธ 3D AI Camera + Auto LED Illumination

๐Ÿงญ Navigation

Mapping Sensor: LDS, 3D Structured Light + AI, Auto LED Light Illumination

Objects Recognition (Front Camera) / Obstacle Avoidance: Yes

ย ๐Ÿงน Cleaning Features

Suction Power: 7,000 Pa

Robot Vacuum Dimensions: 35 x 35 x 10.4 cmย 

Base Station Dimensions: 60.7 x 42.6 x 49.9 cmย 

Dust Bag Capacity: 3.2L (Up to 75 days)

๐Ÿงฝ Mopping features

Clean / Used Water Tank Capacity: 4.5L / 4.0L

Auto Mop Washing / Hot Air Drying: Yes

Auto Water/Detergent Refilling: Yes

Auto Mop Lifting: Yes (10.5mm*)

๐Ÿ”‹ Battery

Battery Capacity: 6,400 mAh (Fast Charging)

Battery Life: 260 mins (Vacuuming/Mopping in Quiet Mode)ย 

180 mins (Vacuuming/Mopping in Quiet Mode)

โš™ Usability & Control

Amazon Alexa / Google Assistant / Siri Support: Yes

Noise Level: 63 dBย 

๐Ÿ”ฐOFFICIAL DREAME WARRANTY

2 YEARS Dreame Official Warranty is automatically activated when shipped to the buyer.

Shipping & Returns

Free Delivery
Available forย Dasher Expressย shipping method when order is RM600 and above.

Shipping Methods
Standardย Shippingย โ€“ Fulfilled by our appointed courier partner โ€“ J&T or Pos Laju
Dasher Expressย โ€“ Fulfilled by Dasher's logistics.ย Enjoy FAST DELIVERY for Klang Valley customers.

How long does it takes to deliver?
Orders will be shipped out within 24 hours under normal circumstances during working days.
For Standard delivery, courier will typically takes:

1 - 3 working days (West Malaysia)
3 - 7 working days (East Malaysia)

Some delays may also occurย during campaign / peak season
In case of unreasonable delays, you may also live chat with us and we will assist you on it.

Track Your Order
Once your order is ready for shipping, you will receive an email notification with courier tracking number from our system.

Returns
Please ensure that the returned goods are in brand new & sealed condition.

You may live chat with our customer service agent and we will guide you on the return & refund process.

For more information, you may check our FAQ.

Shipping & Returns

Free Delivery
Available forย Dasher Expressย shipping method when order is RM600 and above.

Shipping Methods
Standardย Shippingย โ€“ Fulfilled by our appointed courier partner โ€“ J&T or Pos Laju
Dasher Expressย โ€“ Fulfilled by Dasher's logistics.ย Enjoy FAST DELIVERY for Klang Valley customers.

How long does it takes to deliver?
Orders will be shipped out within 24 hours under normal circumstances during working days.
For Standard delivery, courier will typically takes:

1 - 3 working days (West Malaysia)
3 - 7 working days (East Malaysia)

Some delays may also occurย during campaign / peak season
In case of unreasonable delays, you may also live chat with us and we will assist you on it.

Track Your Order
Once your order is ready for shipping, you will receive an email notification with courier tracking number from our system.

Returns
Please ensure that the returned goods are in brand new & sealed condition.

You may live chat with our customer service agent and we will guide you on the return & refund process.

For more information, you may check our FAQ.

Warranty

Warranty Claims:
โ€ข For warranty claims, please contact our customer service for follow ups.
โ€ข You may track your warranty claims at https://support.dasher.com.my/warranty-claim

Terms & Conditions
โ€ข No charges will be imposed for the return.
โ€ข Customer will be charged for shipping fee if the return is invalid (used item, returned of other items)

Warranty

Warranty Claims:
โ€ข For warranty claims, please contact our customer service for follow ups.
โ€ข You may track your warranty claims at https://support.dasher.com.my/warranty-claim

Terms & Conditions
โ€ข No charges will be imposed for the return.
โ€ข Customer will be charged for shipping fee if the return is invalid (used item, returned of other items)

Secure Payment

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Secure Payment

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Dreame Care

We provide 2 years local warranty storewide & after sales support

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