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Pre-order Dates: 19 Mar - 2 Apr 2025
Dreame H15 Pro Heat Wet Dry Vacuum (Deposit)
H15 Pro Heat
Deep Clean For The Toughest Messes
ThermoRinse™ 85°C Real Hot Water Washes the Floor
Designed To Tackle Tough Messes
TangleCut™ Resilient Scraper
Upgraded brush boasts resilient scraper with durable Swiss PPA-bladed comb teeth. It's design precisely severs hair tangles as they are vacuumed, leaving the brush tangle-free* and saving you from manual detangling troubles.
22,000Pa Powerful Suction
Up to 70 minutes* of runtime, tackling various messes easily, wet or dry, surface or ground-in. No mess is too tough, from spaghetti and coffee beans to annoying kitchen
Dreame's first wet and dry vacuum with the hot water washing feature to easily manage tough messes like kitchen oil. Paired with 22,000Pa suction and tangle-free tech, it effortlessly reaches every corner for a superior clean.
GapFree™ AI Descend Reach Robotic Arm
360° Smart Mapping & Low-Profile Cleaning
180° Lie-Flat Reach
Guide your vacuum to go forward and backward, and the two rear GlideWheel™ will respond and guide the vacuum's movement
Glidewheel™ System
Our GlideWheel™ power system uses smart algorithms on the two rear wheels to guarantee that backward motion is as smooth as moving forward
Smart Self-Washing & Drying
Hot water Brush Wash & Smart Drying
Tangle Cut Resilient Scraper & High Absorption Brush
Comes with a heatproof brush and scraper designed for durability and performance. The brush fibers can withstand temperatures up to 100°C without deforming, and the brush better absorbs liquid stains for minimal residuals to help floors dry faster.
RGB Detection & Smart Adjustment
It can recognizes a wide range of dirt and stains, automatically adjusting its suction power based on the type of mess encountered. Whether solid crumbs or thick liquid, this advanced system can detect dirt types when vacuuming, ensuring optimal cleaning without extra effort on scrubbing.
ThermoTub™ Immersive 100°C Hot Water Brush Wash
Deep Clean Master with 100°C* Hot Water
With its hot water brush washing, dissolving grime as it spins clean. Start immersive self-cleaning with one press, or switch to 2 additional modes for a tailored experience through your Dreamehome App:
What's Inside the Box?
Vacuum x 1
Charging Station x 1
Cleaning Tool x 1
Brush x2
Filter x 2
Detergent x 1
User Manual x1
FAQ
Product
Dreame Warranty Coverage:
2-year official warranty for Dreamy.OS or dreame.my buyers, starting from the date of shipment.
Repairs:
- Free repairs with genuine premium parts, including advanced components such as sensors and upgraded motors, within the warranty period.
Delivery:
- No return shipping fees for faulty products.
Exclusions:
Does not cover normal wear and tear (e.g., filters) or misuse.
Authorized Purchase:
Warranty applies only to products purchased from authorized sellers and used as instructed.
For any inquiries, please contact us at:
- Email: support@dasher.my
- Phone: +60 14-648 3038
- Address: Sek DE, 36-1, Setia Avenue, Jalan Setia Prima S U13/S Setia Alam, U13 Shah Alam, 40170 Shah Alam, Selangor
Yes. The Dreame H15 Pro Heat is designed with powerful suction, precise mopping function and smart sensors that automatically detect and adjust cleaning power for carpets for vacuuming only or tile, hardwood, and other floor types for both vacuuming and mopping.
Absolutely. The Dreame H15 Pro Heat includes a companion mobile app "Dreamehome" that lets you control the device, schedule cleaning sessions, change settings, and monitor cleaning progress from anywhere.
Regular maintenance involves emptying the dustbin, cleaning the brush, and occasionally wiping down sensors. The app and user manual provide step-by-step instructions to make maintenance easy.
Shipping
Absolutely, a minimum spend of RM99 is required for free delivery.
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery.
Or you may head to our order tracking website here.
If your order is delayed beyond the estimated delivery time, please reach out to our customer support team on our social media or email to support@dasher.my
We will investigate the issue and provide you with an update on the status of your delivery.
We will announce payment reminder to all pre-order customers for H15 Pro Heat after April 2, and once payment received we will ship to your given address. It takes between 3 - 7 days for your product to reach to you or you can choose to pick at our local stores.
It takes between 3 - 7 days for your product to reach to you if you choose the option to delivery to you.
If you receive a damaged or defective product, please contact our customer support team within 7 days of delivery. We will guide you through the return and replacement process to ensure your satisfaction.
For any inquiries, please contact us at:
- Email: support@dasher.my
- Phone: +60 14-648 3038
- Address: Sek DE, 36-1, Setia Avenue, Jalan Setia Prima S U13/S Setia Alam, U13 Shah Alam, 40170 Shah Alam, Selangor
Terms & Conditions
A non-refundable RM100 booking fee is required to secure your pre-order.
The remaining balance is due before shipment or collection.
Failure to pay on time may result in pre-order cancellation and deposit forfeiture.
Pre-order price is fixed at checkout unless stated otherwise.
Future promotions cannot be retroactively applied unless explicitly mentioned.
If you must cancel for any reason, your deposit will be fully refunded once approved.
Approved refunds are processed within 7-14 business days via the original payment method.
Estimated release/shipping dates are subject to change.
Delays over 30 days from the original schedule may allow a full refund of the deposit.
Shipping fees or taxes may apply based on your location and local laws.
Standard 2 years warranty applies as provided by the manufacturer or Dasher
Claims must follow the stated warranty process and terms.
Liability is capped at the amount paid (deposit + any further payments).
We are not responsible for indirect or consequential damages beyond what is mandated by Malaysian law.
Personal data is collected, processed, and protected according to the Personal Data Protection Act 2010 (PDPA).
Data will be used only for order fulfillment and customer support.
These T&C follow the laws of Malaysia.
Disputes should first be resolved amicably; unresolved disputes may be referred to arbitration or Malaysian courts.
We may update these T&C to comply with new laws or business requirements.
Continued participation after any updates indicates acceptance of the revised terms.
For any inquiries, please contact us at:
• Email: support@dasher.my
• Phone: +018-2094644
• Address: Sek DE, 36-1, Setia Avenue, Jalan Setia Prima S U13/S Setia Alam, U13 Shah Alam, 40170 Shah Alam, Selangor
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